Terms & Conditions

Welcome to SproutJewel. By accessing and using our website, you agree to comply with and be bound by the following terms and conditions.

1. General Terms

By placing an order through our website, you warrant that you are at least 18 years old and legally capable of entering into binding contracts. You agree to provide accurate and complete information when creating an account and placing orders.

2. Products and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We reserve the right to modify or discontinue any product or service without notice at any time.

3. Orders and Payment

When you place an order, you will receive an order confirmation email. This email constitutes acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies in product or pricing information, or problems identified by our fraud detection systems.

4. Shipping and Delivery

Delivery times are estimates and commence from the date of shipping, not the date of order. We are not responsible for delays caused by customs, carrier issues, or other circumstances beyond our control. Risk of loss and title for items purchased pass to you upon delivery of the items to the carrier.

5. Returns and Refunds

Our return policy allows for returns within 30 days of delivery. Items must be unused, in original condition, and in original packaging. Refunds will be issued to the original payment method. Shipping costs are non-refundable unless the return is due to our error.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of SproutJewel or its content suppliers and is protected by international copyright laws. You may not reproduce, distribute, or create derivative works from any content without our express written permission.

7. Limitation of Liability

SproutJewel shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our products or services, or for the cost of procurement of substitute goods and services.

8. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which SproutJewel operates, without regard to its conflict of law provisions.

9. Changes to Terms

We reserve the right to update or modify these terms at any time without prior notice. Your continued use of the website following any changes constitutes acceptance of those changes.

10. Contact Information

If you have any questions about these Terms & Conditions, please contact us at customercarenow@sproutjewel.com.

Last updated: August 2026